Bolnivo WhatsApp auto reply: an AI chatbot that books appointments

What the Bolnivo WhatsApp AI assistant does

Most WhatsApp auto reply tools send the same canned text to everyone. Bolnivo reads what the customer actually asked and answers it. If someone asks the price of a facial, Bolnivo answers with the price you entered. If they ask for a time, Bolnivo checks your real calendar, offers slots that are actually free, and only says a booking is confirmed after it has been saved.

• Answers questions about services, prices, opening hours and location from the information you approve
• Books, reschedules and cancels appointments against real availability, with Google Calendar sync
• Suggests other open times when the requested slot is taken
• Collects the customer's name and phone number before booking
• Replies in English, Nepali or Romanized Nepali, matching the customer
• Alerts your staff and hands over the chat when a customer asks for a person

WhatsApp business automation on the official API

Bolnivo connects to WhatsApp through Meta's official WhatsApp Business Cloud API, not an unofficial app or a phone-scraping tool. Messages are handled on Meta's servers and Bolnivo's backend, so your phone does not need to stay switched on for the WhatsApp chatbot to keep replying.

Meta's rules still apply: a business can reply freely within 24 hours of the customer's last message. Bolnivo replies within seconds, so the window is never a problem for its own answers, and the staff inbox tells you when a conversation is outside the window.

WhatsApp auto reply in Nepal

Bolnivo is built in Kathmandu for businesses in Nepal. It understands the way people really type on WhatsApp here, including Romanized Nepali such as "bholi 2 baje slot cha?", prices in rupees, and Nepal time. Customers can pay booking deposits through eSewa or Khalti when you switch deposits on for a service.

Who uses a WhatsApp chatbot for business

Bolnivo fits any business where customers message to ask a price or book a time: salons and beauty parlours, clinics and dental practices, hotels and homestays, trekking agencies, education consultancies and gyms. If your WhatsApp fills up with the same five questions every day, Bolnivo answers them so your staff can focus on the customers in front of them.

How to set up the Bolnivo WhatsApp chatbot

1. Create your Bolnivo account and add your services, prices, durations and opening hours.
2. Add the answers to the questions customers ask most: location, parking, payment, cancellation policy.
3. Connect your WhatsApp Business number through Meta's official sign-up flow in the Bolnivo dashboard.
4. Optionally connect Google Calendar so Bolnivo sees busy times and writes new bookings to it.
5. Send a test message from your own phone, then let Bolnivo answer real customers.

Frequently asked questions