Bolnivo hotel booking chatbot for WhatsApp reservations and homestays

What hotel and homestay guests ask before they book

Guests often message from another time zone, late at night in Nepal. Bolnivo answers immediately from the rates, facilities and policies you enter.

• "Room available from the 14th?"
• "What is the rate per night, with breakfast?"
• "Check-in and check-out time?"
• "Do you have parking / hot water / Wi-Fi?"
• "Airport pickup possible?"
• "How far are you from Lakeside / Thamel?"

Reservation requests your staff confirm

Bolnivo books stays as packages by check-in date, such as a 2-night double or a 3-night homestay package, and you can set how many of each package you accept per day. For hotels, set these as requests that need approval: the guest is told their request has been received, your staff confirm it in the dashboard, and the guest is then told it is confirmed. This keeps room allocation in your hands while every enquiry gets an instant answer.

Bolnivo does not connect to channel managers or OTAs such as Booking.com, so your team stays in charge of final room inventory.

Homestay booking without missed messages

Homestay owners often run the house and the bookings at the same time. Bolnivo answers questions about meals, rooms and directions in English or Nepali, takes the request with the guest's name and phone, and can collect an eSewa or Khalti deposit once you set one for the package.

How to set up a hotel booking chatbot

1. Add each room type or stay package with its price and number of nights.
2. Set how many of each you can accept per check-in date, and mark them as requests that need approval.
3. Add facilities, check-in times, directions and policies as answers.
4. Connect WhatsApp, Instagram or Messenger.
5. Confirm incoming requests from the Bolnivo dashboard.

Frequently asked questions