Bolnivo appointment booking bot: AI scheduling inside the chat

An AI appointment scheduler that never double-books

A booking bot is only useful if the times it offers are real. Bolnivo checks the business's own booking calendar and, when connected, Google Calendar busy times before it offers a slot. It only tells the customer a booking is confirmed after the appointment has been saved, and the database itself refuses two overlapping bookings for the same staff member, so two customers chatting at once cannot both get 4 PM.

Google Calendar booking bot

Connect Google Calendar and Bolnivo reads your busy times so it never offers a slot you have blocked for something else. New bookings, reschedules and cancellations made in chat are written back to your calendar, so your team keeps working from the calendar they already use.

What the booking bot handles

• New bookings, rescheduling and cancellation in the chat
• Opening hours, closed days and service durations
• Bookings with a specific staff member
• Group bookings for several people at once
• Booking requests your staff approve first, for services that need a check
• Multi-day trips and packages booked by start date with a daily capacity
• Optional eSewa or Khalti deposits
• Email confirmations and reminders, plus SMS on supported plans

An online booking system for Nepal, without a booking website

Many businesses in Nepal never set up an online booking page because customers would rather message than fill in a form. Bolnivo turns the chat itself into the booking system: the customer asks in their own words, in English or Nepali, and the booking is made in the same conversation, at any hour. Your team sees every appointment in the Bolnivo dashboard and in Google Calendar.

How to set up 24/7 booking with Bolnivo

1. Add each service with its price and duration, and your weekly opening hours.
2. Add staff members if customers book with a specific person.
3. Connect Google Calendar so Bolnivo sees busy times and writes new bookings.
4. Connect the messaging channels your customers use.
5. Book a test appointment from your own phone, then reschedule and cancel it to see the full flow.

Frequently asked questions